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Real Customer Testimonials:

Quotation MarksThank you for the great customer service. I'm impressed by the telephone assistance I recieved when placing my order. That's very rare with web based sales. Way to go!Quotation Marks - Don Lane

Quotation MarksThank you very much. What a pleasure it is to do business with people that have integrity. These cabinets are being installed in a BMW service business that we a starting. I will look for an opportunity to recommend your company to others.Quotation Marks - Terry Davis

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Here is what our customers are saying about us: 

"Thank you for the great customer service. I'm impressed by the telephone assistance I received when placing my order. That's very rare with web based sales. Way to go!" - Don Lane

"I've never taken the time to write a review before on anything, whether good or bad, but I am so impressed with the prompt delivery of my item and excellent customer service (Sara) that I will make sure to write a few (good ones that is). Thank you for being above my expectations." -Shaun

"No complaints, all praise. I thought I'd lost a product in the mail. I sent a request to CS for information on the product. CS promptly responded and resolved the issue for me. Best yet, CS rep was not automated - a real person replied and even made a funny in the email. Professionalism does not mean bland and generic responses, and you guys know this! Awesome."

"Please give Sara (ext 203) a customer service or sales award AND an extra day off for New Years! She has the Patience of Job and a wonderful personality. She spent an enormous amount of time selling me and taking my order after we determined you did not have exactly what I wanted. By far one of the best customer service experiences I have ever had including in-person retail experiences. Customer for life." – Steve Cocke

"Man, you guys are TOP NOTCH!! Thanks." - Rudy Curatolo

"This was one of my best internet purchases ever, from the website, to the person who answered my questions before the purchase, to the person who scheduled the delivery, to the two delivery persons, who were friendly, efficient and very helpful. Congratulations to all of you !!!" – Mary Edwards

"The customer service is more than fantastic!! These guys really have it together! I WILL DEFINETLY PURCHASE ITEMS FROM THEM AGAIN...thanks guys you're great." John Tartufo.

"I have done extensive shopping on the internet throughout the years and this was, by far the best experience I've had thus far. Product was selected, questions answered (thanks Sara) and delivery was super. I ordered on a Monday, it was in my garage on Wednesday and was exactly what I wanted. Wow. Best price, best service. I'll be back." - Kevin W.

"Thank you very much. What a pleasure it is to do business with people that have integrity. These cabinets are being installed in a BMW service business that we a starting. I will look for an opportunity to recommend your company to others." - Terry Davis

"Great service from start to delivery. Staff were extremely efficient and very friendly. Will buy again from you." – Fan Letourneau

"I worked with Marty regarding questions and he was wonderful. His follow-up was excellent!! I wish everyone I dealt with on a daily basis was as good as he was!!" - Marcie Shaw

"Sarah was very helpful with my purchase and took care of any problems quickly and professionally. I will tell family and friends to buy at your site. Very good customer service." - Jeff Tobias

"I would never fill out a survey on line but your company did such a great job; I felt that you should know. Not what I expected at all. Thanks for everything."- Gary

"I have never more happy with something. THANK YOU!!!" - Robert McMahon

"Just a note to let you know that the long anticipated wait for the Browning safe is over. It arrived yesterday. My compliments to the delivery team which did an amazing job. I am more than impressed with the service you provided and the associated delivery company with which you align your products. From day one my involvement with GunSafes and ClickShop has been a true pleasure. Thanks again for working around my schedule. You made it appear that my requests were easily handled and there would be no concerns. You are absolutely the best that I have had the privilege of working with and for sure, recommending. There is little left to doubt… your business will continue to prosper, as it should." - Kirby

"I have been truly impressed with your service and the product. Customer service was prompt and informative. The driver was friendly and helpful and was willing to take the time to inspect the product with me. The delivery was on time. . . amazing!!!" - Gary Prince

"Fast, professional, first-rate. The best part: I saved over $800 on my AMSEC safe, compared with what I would have paid local retail. (I thoroughly priced it out. Watch out for retail markups on gun safes!) The pros at know what they're doing. Highly recommended." - Philip

"Without a doubt, one of the most courteous, professional, and informative transactions I have ever completed online. Sara was as attentive as she was informative. Well done!!" - Bob Cappelletti

"I bought a Mini Deluxe Gun Vault Safe it is a very nice hand gun safe I am very happy with it an the Costumer service is the best I’ve seen in along time I want to thank all of you, my order got to me very fast I will be telling all my friends where to get a good deal on a safe. Once again thank all of you very much!" - Doug Collins

"Very good customer service had a small conflict between website and UPS site got a phone call and problem was rectified. was very surprised at the level of personal service. Very impressed." – John

"Great product and outstanding customer service. Thanks!" – Steve

"Great value. Free shipping. Showed up next day. Works better than expected. You guys have it together. Thank you." - James Sorber

"Marty was a tremendous help during this large purchase. His knowledge, patience, and professionalism was a very welcomed change to what I have come to expect from normal internet based transactions. He took personal ownership of even the most minor of details and ensured quick and accurate resolution. My complex and large order was completed perfectly and arrived sooner than expected..I am not typically surprised by good service, but Marty was instrumental in renewing my hope that there are indeed great companies still out there eager to please their customers....I will definitely review clickshops's other website offerings for all of my future purchases based on this single experience..Well Done." - Erik Molden

"My file arrived today! My husband put the casters on so it would be ready when I returned from a meeting. I am THRILLED! ! Everything matches perfectly and I'm getting organized! I can't tell you how much your assistance and follow-up has meant to me. You have been absolutely terrific. I have had NO problem recommending the items I purchased to associates and have also told them to order from you. Everything was as described and as ordered. YOU have been a fantastic customer service representative and customer advocate. Studio RTA, the vendor, customer service was helpful in assembly assistance and sent the missing parts as promised when promised. I have had NO quams recommending You, your site, or the items I have purchased to colleagues and associates. Thank you for making this a pleasurable experience." - Louise Baratz

"I have been working with Ms. Kessin Drews for the last 3-4 weeks. This young lady has been FABULOUS. She has NEVER failed to respond to a question or request when she said she would. . . even if it was to say that she did not have a response from your vendor yet. I find this extraordinary in this day and age, and am more than HAPPY with your service! I have already recommended your site and this particular Representative to several of my friends and business associates. PLEASE recognize this individual for the asset she is to your business. I'd hire her in a heart beat!" - Louise Baratz

"I would like to express my gratitude for the AWESOME customer service you had provided me with during my search for an L-Shape computer desk. I had been shopping for a particular desk for the last couple of weeks and had talked to different customer service representatives at different sites. As I am a very particular and meticulous customer, it is not very easy for a representative to help me as I ask a lot of questions and advises. However, you had been extremely patient with me, offered your advise to guarantee my satisfaction, contacted a manufacturer a couple of times with different questions to make sure that I feel comfortable with my order (as it is not very easy to order on line while you do not see an actual item). Hopefully, after you spent so much time with me on the phone and answered my numerous questions, I would be happy with the product I've selected :) I also appreciate your quick response and willingness to help!!! It had been a pleasure working with you in the last few days and I really APPRECIATE all your help. I wish there were more people like you when a customer needs somebody to hold his/hers hands :) You are the BEST and I will definitely recommend your site to my friends and acquaintances." - Yelena Khaymovich

"I am so impressed with I ordered a Winchester L-21 on 19 Aug and it was delivered today, 26 Aug. The assistance I received when I first placed my order was outstanding, all my questions were answered and placing the order was a dream. The follow up e-mails were appreciated as was providing the tracking number so I could watch the progress of my order from Ft Worth TX to Greensboro NC. Thank you so much for everything." - Jim

"I purchased the Minvault 1000 gunsafe a year ago and have been completely satisifed with it. It was easy to obtain info from the website and delivery was prompt. This gunsafe is very flexible for placement with it's small size yet allows plenty of room inside for guns, spare mags, and some ammo. It makes a great hideout safe that can easily be hidden. I would recommend it for anyone." - Bob Ritchey

"It's about 2:30am and I'm sitting here catching up on some mini-projects I've been meaning to investigate for a while. One of those projects is to find a gun safe. I've spent the past hour aimlessly looking at whatever websites I happen to some across...bass pro shops, random sellers, etc. Then I come to your site. Easy to use, super customizable searches, and free shipping with a price match on top!!? I SHOULD HAVE COME HERE TO BEGIN WITH. Though I'm not sure exactly what safe I'm going to buy, I can tell you one thing--I'll be buying it from you guys! I wish all retailers were as smart about web-based business as you guys are. WOW!" - Justin Mann

"First rate service! My safe arrived on time and intact in a very reasonable amount of time. Raegan took my order and chatted about Sandpoint (I lived in Spokane for eight years) and was able to answer all my questions about the safe. I tracked the shipment on-line and spoke with each of the carriers; Penn Freight brought the safe to my house and unloaded it in the garage. No hassles, no concerns. Thanks again for the great customer service." Glen Trezise

"Just wanted to say thanks for all your help. New safe arrived and am very happy with it. The delivery was fast and courteous. Safe is very nice with good looks and lots of room. Will recommend you and your company to family and friends in the future. Take care and thanks again." - Mr. Jeff Tobias

"Great experience /Great product /fair price /timely service." – Scott

"Just great service!" – George H. Laweson Jr.

"I wanted you to know how happy we are with our purchase of the Omega M-2 chair! The shipping was incredibly fast, your price was AWESOME, and no tax was a great bonus. I told my sister in San Diego and she just ordered the same thing from you for her husbands Christmas gift. We both have hard, physical jobs and not alot of money, so your website was quite a find for us! Thank you so much for offering such a great deal!" - Robert Merrill and Debbie Durango

"Everything went smoothly. I did not have to speak to a customer service representative for anything other than to confirm a delivery date. I am a satisfied customer and would recommend your company to others for sure!" - Charles Kim

"Thank you for such prompt service." - Judy Pauley

"Thanks so much for an all around terrific purchase." Karen Lawicki

"The account representative Josh Delucchi was excellent. He was extremely helpful, informative, timely, and professional." -David Eanes

"Overall very pleased with item, delivery and service." - Kevin Stark

"Fantastic pricing and shipping. Couldn't believe the item was shipped from California to Ohio for free! Item arrived quickly as well." - Adam Dodds

"Shipment was scheduled for delivery the day after an ice storm hit. That closed most area roads. Delivery driver contacted me by phone to reschedule delivery until I thought his truck could make it up my hill. Very courteous and professional delivery."

"Fantastic customer service with great products. What more could you ask for? Thanks for the great service!" - George Cockrell

"I was completely satisfied with the services, price, and product I received. Much cheaper for same product than other retail stores, fast delivery, and great response when I needed to contact customer service. Thank you." - Rich

"Wow, I tried to buy a safe from another site in my home state of California. After being quoted a price higher than their internet site, whistling in my ear while looking up prices and then adding in shipping and Calif taxes I gave up and called Sara. What an easy polite transaction with free shipping and no tax. Wise up California. Sara, you're the best!" -Larry Potts

"Sara, Once again, you have gone overboard in service. You have made my decision an extremely easy one. I will call you in a few weeks and we will get the ball rolling. Thanks again and God bless." Brother Ron Johnson

"Got safe yesterday, best service I ever got on the net. Thank u again for your help and follow up on the delivery." – Morgan

"I am very satisfied with this V-Line gun safe. Workmanship is top-notch and delivery was very quick and easy. I will definitely buy from this company again." - Jim

"The gun safe was exactly what I wanted. I was very happy with the whole experience from start to finish. Everything was handled in a professional manner. I was leery in the beginning because that was a lot of money to purchase something online and not being able to see what I was buying until it arrived. The safe arrived earlier than expected and in perfect condition. Thanks again."

"I am very pleased with the gun safe I purchased. It is exactly as described. In addition, the delivery man was very helpful." - Roy F

"The new safe arrived on time and functioned perfectly. Thanks again for all your help. I filled out a Customer Satisfaction survey today and noted that it was your help that turned what could have been a disaster into one of the best buying experiences I've had in quite a while. Your assistance has earned Click Shops the first chance at my business in the future. Please forward this email to your supervisors to let them know that your customers think you're doing a fantastic job!" Cameron S.

"I've shown my safe to a friend at work and I believe he's ordered one. Great safe." – Jim T

"The product was everything I expected, and the movers that delivered and placed it were AMAZING! They even wiped the wheels of their hand truck to dry them before entering the house. Nice. Real gentlemen. It's really wonderful to work with folks who deliver on the promise, and I wanted to share my thanks." - Floyd D.

“This is a great sit. I found things that I was looking for fast and did not have to go through 10 different pages to find it. Well organized and great prices!”

“Kessin was wonderful! She made it a more personal experience. It is not often that I would buy something that expensive on-line sight unseen. It was a leap of faith and I have to say that my husband and everyone in my family truly enjoy the massage chair, especially since we have been shoveling snow nearly every day this year. Also, Kessin upgraded me to the Repose 600 and I am so glad because the heat is one of my favorite features.” Thank you! Linda H.

“I was familiar with the Liberty Safe products before purchase and am also quite pleased with my new Fat Boy Jr.! But the difference is in the service level provided by Clickshops. 1)There was a brief delay in shipping --- I was immediately phoned with an apology and explanation. GREAT!! 2) Lots of companies want to sell me a 600 pound safe...and leave it at the end of my driveway???? But Clickshops arranged for SUPER Delivery Service. The delivery guys were helpful, professional and timely! I'm SOLD on the Clickshops Business Model and thoughtful staff" :-) - Dan

“I had to write a review, because this was the smoothest purchase I have ever made. My vault was in stock, so I ordered it on a Sunday morning. I had a quick question Monday morning that was answered by Sara in seconds. The following Monday, the freight company called me, and now it's Tuesday morning, and the vault was delivered and put in place by 8:00 a.m. THANK YOU, for making my life easy!" – Kenny

“Just a note to say I received the Winchester gun safe yesterday in excellent condition. Thank you for the prompt shipment." -Terril

“I ordered this safe through Sara, she was fantastic to work with, anticipated my needs and was helpful throughout the process. The safe arrived in less than 2 weeks from order. The driver was friendly and helpful. All in all a perfect purchase experience. The safe exceeded my expectations, looks great, was easy to operate and seems indestructible. I could not be happier with it or my purchase experience." - Randy

“I think it is a great safe for the money, would highly recommend to anyone who wants to keep their valuables in their home. crime is on the rise, if you have not been a victim of it yet, don't wait to be, even your best hiding spot they can find in a few minutes." – Kevin Cornell

“Sara was absolutely fantastic. She assisted me on my safe wants and needs. She is very knowledgeable about the safe lines and features. All possible questions were answered completely. This made the purchase of a Liberty safe the easiest online experience to date. Thanks to Sara and the whole team." – Stephen Bolline

“I placed my order for an 1100lb safe on phone while I was driving home from work on a Monday, and the safe was delivered that Friday!!! and did I mention the shipping was FREE!!! If I ever need another safe, this is the only place I will look." – Christopher Perreault

“The initial helpfulness of Sara was instrumental in the choosing of the correct safe for my needs. I chose the Liberty Franklin. The purchase was very easy and the "white glove" delivery was absolutely the best. I would strongly recommend this company for any safe or accessories you might need. The after sale follow up was the icing on the cake. Thanks, Sara and Click Shops staff." - Steve B.

“The Ulti-Mate cabinets I purchased are some of the best cabinets I have seen. . . . Very impressed with the quality and the ease of putting them together." – Ray Perdue

“Lowest price I found, gun cabinet came in a timely manner. Excellent condition upon delivery. Thank you." - Don

“First class company with extraordinary service. I appreciate your fast delivery. If I am ever in the market for another safe, I would give you a call. Thanks again. - Denis

"Beautiful transaction. Packaging for shipment was perfect. Prompt service with great pricing. This is the way it ought to be." - Chris Vegliante

"Excellent service and very quick shipping. Even the delivery went very well. Highly recommended." – Mark Romero

"You and Josh... get high kudos from me. Never seen such outstanding customer service ever.. and I'm an Internal Audit Director so I'm not easy to hop on board." - Adam

"Wow!!! The reviews on your customer service are dead on!!! Thank you so much Sara! I anxiously await your contact with a delivery date. Thanks again for your thoroughness." - Charlie

"I appreciate the quick follow up. It's good to see a company out there that still believes in customer service." – Aaron Adkins

"Great service & products. Pricing was also Great! Thank you!!!" - Alan Sammartano

"Thanks for great service and a great product, everything arrived on time and in good shape. I will use this web site again." – Jason Amason

"Sara was one of the best customer service reps I have ever dealt with for an online purchase. Without her help and hard work, this sale wouldn't have happened." – Jim BonAnno

"Thanks so much, Sara. Your whole process, including the customer service, is outstanding! I have passed your site on to others." – Rob Ridgely

"The Winchester safe I chose is a quality safe for the price I paid. I looked at other websites and safes and found that has the best deals that I could find. I referred to a friend of mine and she immediately ordered one." – Wendell Boggs

"Thank you for my nice gun carrier. I have sent so many others to your site and yes, I receive outstanding responses back from others when they see my carrier. They say they have never seen such a carrier as mine. Again thank you and my business is all yours now." – Karen Taylor

"Several flow wall panels were damaged but were promptly replaced with the help of your excellent staff! Marty was so helpful, thank you." –Bart Trover

"The product was accidentally shipped without casters. Customer service had casters delivered within only a couple of days. The service was excellent! I spoke with them several times because of the error and he was helpful every time." – Doug Worthington

"Thank you. I appreciate the good communication, and received the hammocks in time for my event this weekend. :) God bless you!" - Penelope

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